The Nigeria Customs Service (NCS) has launched a pilot phase of its B’Odogwu trade modernization software aimed at streamlining customs documentation and clearance processes.
However, the initiative is facing challenges due to “human element barriers” undermining the good intentions of the management board .
Key Challenges
1. Payment Processing Issues: Lack of integration of some banks, particularly those connected through Interswitch, and inadequate communication between bank headquarters and operational branches hinder payment processing on the Bodogwu platform .
2. Demurrage Concerns: Terminal operators’ high demurrage charges pose a significant challenge, affecting trade facilitation and revenue collection .
3. Compliance Levels: The NAGAFF reports that compliance levels are still low, advising freight agents to make honest declarations for customs purposes .
Response from NAGAFF
The National Association of Government Approved Freight Forwarders (NAGAFF) has expressed concerns about the challenges faced by the Bodogwu platform.
The association’s founder, Dr. B.O Aniebonam, emphasized the need for stakeholders to support the local content initiative, stating that “B’Odogwu is a Nigerian baby that should be fed by Nigerians” ¹.
Call to Action
To overcome these challenges, the NCS and relevant stakeholders must work together to:
1. Ensure seamless integration and sensitization of desk officers at operational branches.
2. Grant waivers on demurrage charges for the next two months to facilitate the transition.
3. Enhance compliance levels through education and awareness programs.
By addressing these challenges, the NCS can realize the full potential of the Bodogwu platform, improving trade facilitation, efficiency, and revenue collection in Nigeria’s customs operations.
